Privacy Policy

Effective Date: April 6, 2026

HydraStock is committed to protecting your privacy. This policy explains how we handle your data as a customer of our industrial components store.

1. Who We Are

Our website address is: https://hydrastockusa.com. HydraStock is a brand owned and operated by CIGEI INTERNATIONAL COMMERCE LLC, a Massachusetts Limited Liability Company.

2. Information We Collect

When you purchase a component, we collect the information necessary to fulfill your order:

• Personal & Business Data: Name, company name, billing/shipping address, email, and phone number.

• Transaction Data: We process payments securely. We do not store your full credit card details on our servers; these are handled by our secure payment processors.

3. Cookies

We use cookies to ensure the technical functionality of the store:

• Cart & Session: To keep track of the products in your cart while you browse.

• Login: If you create an account, we use cookies to save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for a year.

4. Who We Share Your Data With

We only share your data with essential service providers to complete your order:

• Shipping Carriers: Your address and contact info are shared with UPS or DHL to manage your delivery (Domestic or International DAP).

• Payment Processors: To verify and complete your transaction.

• Technical Support: We do not sell or trade your data to third parties.

5. How Long We Retain Your Data

For users that register on our website or place an order, we store the personal information provided in their user profile indefinitely. This is necessary for warranty tracking, technical support, and historical records of the industrial parts supplied.

6. Your Rights Over Your Data

If you have an account or have placed an order, you can request an exported file of the personal data we hold about you. You can also request that we erase any personal data. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

7. Where Your Data Is Sent

Visitor comments or contact forms may be checked through an automated spam detection service. International order data is processed in the United States in compliance with Massachusetts law.